Data Governance &
Privacy Protocol.
At Eastern Metric Group, the integrity of your information is as vital as the accuracy of our analytics. This policy outlines how we handle, protect, and respect your personal data.
Effective: March 29, 2026
Revision: 2026.04
Our Commitment
We don't just process metrics; we safeguard the trust businesses place in our data ecosystems. We never trade or sell individual user profiles to third-party marketers.
Focused Collection
We only gather the specific data points necessary to deliver market analytics and consulting value.
Regional Compliance
Aligned with Malaysian Personal Data Protection Act (PDPA) standards for cross-border operations.
Information Acquisition
We collect information when you interact with Eastern Metric Group platforms, inquire about our consulting services, or engage with our market metrics dashboards. This includes:
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"Data is the foundation of our strategy. Protecting it is the foundation of our integrity."
Analytics & Usage Purpose
The data we manage is utilized for strictly professional purposes related to your business inquiry and the refinement of our performance metrics. Specifically:
Service Fulfillment
Processing your requests for tailored market analytics reports and strategic consulting sessions.
Infrastructure Security
Monitoring for fraudulent activity or unauthorized access to our proprietary data metrics systems.
Retention & Deletion
We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by Malaysian legal, tax, or reporting requirements. When data is no longer required, Eastern Metric Group employs secure deletion protocols to ensure information cannot be recovered or reconstructed.
Requesting Your Data
You have the right to request access to the personal data we hold about you. To initiate a request for data correction or erasure, please contact our Compliance Officer at info@easternmetricgroup.digital.
Global Connectivity
As we provide analytics for businesses in Malaysia and beyond, your data may be processed on servers located outside of your resident country. We ensure that such transfers are protected by standard contractual clauses and high-level encryption to maintain your privacy rights.
Questions? Reach out.
Our legal team is available to discuss our data metrics handling and privacy standards in detail.
Kuala Lumpur 59
+60 3 5000 0459
info@easternmetricgroup.digital